Privacy Policy

1 Owner & Data Controller

Sahana Villa (“us”, “we”, or “our”) operates https://sahanavilla.com (the “Site”).

Address: Jl. Kayu Aya (Oberoi Street) No. 35B, Seminyak, Kuta, Kabupaten Badung, Bali 80361, Indonesia

Contact email: info@sahanavilla.com

2 Information Collection, Purpose & Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, name, email address, cookies, usage data, and password.

We may use your personal information to:

• send you our newsletters from time to time;
• manage contacts and send messages;
• ensure that content from our Site is presented in the most effective manner for you and your device;
• provide you with information, products or services that you request from us and which may be of interest to you;
• carry out our obligations arising from any contracts entered into between you and us;
• interact with external social networks and platforms (e.g. social media widgets and share bars);
• allow registration and authentication (e.g. affiliate portals and membership areas);
• allow access to third-party services’ accounts;
• monitor infrastructure and manage hosting and backend infrastructure;
• interact with live chat platforms;
• carry out remarketing and behavioural targeting (including display ads);
• display content from external platforms;
• carry out commercial affiliation (e.g. display ads);
• interact with support and feedback platforms;
• manage our user database.

In addition to the above, we may collect log data and use cookies.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We may use third-party services such as Google Analytics that collect, monitor, and analyse this data.

Cookies

Cookies are text files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. It is standard practice to use cookies to improve your experience when using a website. Like many sites, we use cookies to recognise, collect, and/or track information relevant to your usage of the Site.

Please refer to our Cookie Policy for information on what cookies we use, for what purposes, and how to control them. Upon your first visit to the Site (and periodically thereafter), we will request your consent to our use of cookies, except for those strictly necessary.

3 Data Storage

Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

4 Lawful Basis of Processing Under the GDPR

We may process personal data relating to users if one of the following applies:

• users have given their consent for one or more specific purposes;
• provision of data is necessary for the performance of an agreement with the user and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which we are subject;
• processing is related to a task carried out in the public interest or in the exercise of official authority vested in us;
• processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

5 Data Retention

We process and store your personal data for as long as required by the purpose for which it was collected. Therefore:

• personal data collected for purposes related to the performance of a contract between us and the user will be retained until such contract has been fully performed;
• personal data collected for the purposes of our legitimate interests will be retained as long as needed to fulfil such purposes;
• we may retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn;
• we may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, personal data will be deleted. Accordingly, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period. You may find specific information regarding your rights within the relevant section of this Privacy Policy, or by contacting us at info@sahanavilla.com.

6 Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

7 Your Rights Under the GDPR

Users based in the European Union have the right to do the following:

• Withdraw their consent at any time where they have previously given consent to the processing of their personal data.
• Object to processing of their data if the processing is carried out on a legal basis other than consent.
• Access their data — to learn whether data is being processed, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the data undergoing processing.
• Verify and seek rectification — to verify the accuracy of their data and ask for it to be updated or corrected.
• Restrict the processing of their data under certain circumstances, in which case we will not process their data for any purpose other than storing it.
• Have their personal data deleted or otherwise removed under certain circumstances.
• Receive their data and have it transferred to another controller in a structured, commonly used, and machine-readable format, where technically feasible.
• Lodge a complaint before their competent data protection supervisory authority.

You can exercise your right to prevent such processing by contacting us at info@sahanavilla.com. These requests can be exercised free of charge and will be addressed by us as soon as possible, and always within thirty (30) days.

8 Security

The security of your personal information is important to us. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain its safety. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Unfortunately, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9 Changes to This Privacy Policy

This Privacy Policy is effective as of 20 January 2022 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time, and you should check this page periodically. Your continued use of our Site after we post any modifications will constitute your acknowledgment of those modifications and your consent to abide by the modified Privacy Policy. If we make any material changes, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

10 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email at info@sahanavilla.com.